BoxoSox – Premium Socks Giftboxes

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Frequently Asked Question

Are socks unisex?

Yes, BoxoSox socks are unisex and are suitable for children, adults and the elderly.

What size are the socks?

BoxoSox socks are one-size and comfortably fit a Women’s size 6 and a Men’s size 13.

What are the socks made of?

BoxoSox socks are made of a high-quality premium blend of 90% Cotton, 7% Spandex and 3% Elastic.

What are the special features of BoxoSox socks?

BoxoSox socks and manufactured with the following features to ensure you comfort: High Quality Combed Cotton, Rib Stitching, Reinforced Heel and Toe and 200 needle construction.

Where in Jamaica can BoxoSox be bought?

1. American Jewellery Company - Mall Plaza, Constant Spring Road
2. Things Jamaica - Norman International Airport, Palisadoes
3. Things Jamaica - Devon House, Waterloo Road

What are shipping costs and times?

We offer free shipping for all orders over $75 USD and flat rate standard shipping otherwise. Standard delivery times are between 5 and 7 working days in Jamaica and the USA. For orders under $75 USD the shipping prices are outlined below:
i. Jamaica $ 1,000 JMD
ii. USA $ 7 USD

Is worldwide shipping available?

As we grow out our distribution channels, worldwide shipping is handled on a case-by-case basis. Please reach out to us and let us know your desired order and delivery location and we will work out the best possible shipping costs for you. Please send email to worldwide@boxosox.club.

How can I track my shipment.

Once your order has shipped from our warehouse you will receive a tracking number in your shipping confirmation email. If you have not received your order within 10 working days, please send an email to orders@boxosox.club and we will investigate on your behalf.

How should the socks be cared for?

To support the longevity of you socks turn socks inside and out and wash with like colours, do not wash at temperatures above 30 C or 86 F and avoid using bleach. Washing in a laundry bag and hang drying are recommended. Please exercise care when removing tags to avoid damaging the socks.

How to place a bulk order?

We offer attractive discounts for bulk orders. To place a bulk order please send details of your request outlining items, order quantity, desired delivery date and delivery location via an email to sales@boxosox.club and we will send you a quotation.

What is the Minimum Order Quantity for custom socks?

Our usual MOQ is 100 pairs, but we do allow for smaller quantities for samples during the product development phase.

What is the lead time for custom socks.

Our standard lead time for custom socks is 30 days. Rushed jobs may be facilitated on a case by case basis.

How can I become a distributor?

Do discuss distribution opportunities, please email us at distribution@boxosox.club

How can you contact customer Service?

We can be reached directly via WhatsApp @ 876-414-3473, accessible as well via button on all our website pages. Alternatively, you can send an email to help@boxosox.club and we will assist.

What is your Refund / Return Policy.

To ensure your satisfaction, we do offer a money back guarantee is you are unsatisfied with the product. Do note that all items must be retuned in original condition with all labels intact. We are not able to cover the return shipping costs. But will provide a full refund of the original order amount once the returns are received. To initiate you refund, please send an email to returns@boxosox.club and we will send you the necessary information.

How do I make a complaint?

If you would like to make a complaint, please send your detailed complaint to help@boxosox.club .

Are socks unisex?

Yes, BoxoSox socks are unisex and are suitable for children, adults and the elderly.

What size are the socks?

BoxoSox socks are one-size and comfortably fit a Women’s size 6 and a Men’s size 13.

What are the socks made of?

BoxoSox socks are made of a high-quality premium blend of 90% Cotton, 7% Spandex and 3% Elastic.

What are the special features of BoxoSox socks?

BoxoSox socks and manufactured with the following features to ensure you comfort: High Quality Combed Cotton, Rib Stitching, Reinforced Heel and Toe and 200 needle construction.

Where in Jamaica can BoxoSox be bought?

1. American Jewellery Company - Mall Plaza, Constant Spring Road
2. Things Jamaica - Norman International Airport, Palisadoes
3. Things Jamaica - Devon House, Waterloo Road

What are shipping costs and times?

We offer free shipping for all orders over $75 USD and flat rate standard shipping otherwise. Standard delivery times are between 5 and 7 working days in Jamaica and the USA. For orders under $75 USD the shipping prices are outlined below:
i. Jamaica $ 1,000 JMD
ii. USA $ 7 USD

Is worldwide shipping available?

As we grow out our distribution channels, worldwide shipping is handled on a case-by-case basis. Please reach out to us and let us know your desired order and delivery location and we will work out the best possible shipping costs for you. Please send email to worldwide@boxosox.club.

How can I track my shipment.

Once your order has shipped from our warehouse you will receive a tracking number in your shipping confirmation email. If you have not received your order within 10 working days, please send an email to orders@boxosox.club and we will investigate on your behalf.

How should the socks be cared for?

To support the longevity of you socks turn socks inside and out and wash with like colours, do not wash at temperatures above 30 C or 86 F and avoid using bleach. Washing in a laundry bag and hang drying are recommended. Please exercise care when removing tags to avoid damaging the socks.

How to place a bulk order?

We offer attractive discounts for bulk orders. To place a bulk order please send details of your request outlining items, order quantity, desired delivery date and delivery location via an email to sales@boxosox.club and we will send you a quotation.

What is the Minimum Order Quantity for custom socks?

Our usual MOQ is 100 pairs, but we do allow for smaller quantities for samples during the product development phase.

What is the lead time for custom socks.

Our standard lead time for custom socks is 30 days. Rushed jobs may be facilitated on a case by case basis.

How can I become a distributor?

Do discuss distribution opportunities, please email us at distribution@boxosox.club

How can you contact customer Service?

We can be reached directly via WhatsApp @ 876-414-3473, accessible as well via button on all our website pages. Alternatively, you can send an email to help@boxosox.club and we will assist.

What is your Refund / Return Policy.

To ensure your satisfaction, we do offer a money back guarantee is you are unsatisfied with the product. Do note that all items must be retuned in original condition with all labels intact. We are not able to cover the return shipping costs. But will provide a full refund of the original order amount once the returns are received. To initiate you refund, please send an email to returns@boxosox.club and we will send you the necessary information.

How do I make a complaint?

If you would like to make a complaint, please send your detailed complaint to help@boxosox.club .

Are socks unisex?

Yes, BoxoSox socks are unisex and are suitable for children, adults and the elderly.

What size are the socks?

BoxoSox socks are one-size and comfortably fit a Women’s size 6 and a Men’s size 13.

What are the socks made of?

BoxoSox socks are made of a high-quality premium blend of 90% Cotton, 7% Spandex and 3% Elastic.

What are the special features of BoxoSox socks?

BoxoSox socks and manufactured with the following features to ensure you comfort: High Quality Combed Cotton, Rib Stitching, Reinforced Heel and Toe and 200 needle construction.

Where in Jamaica can BoxoSox be bought?

1. American Jewellery Company - Mall Plaza, Constant Spring Road
2. Things Jamaica - Norman International Airport, Palisadoes
3. Things Jamaica - Devon House, Waterloo Road

What are shipping costs and times?

We offer free shipping for all orders over $75 USD and flat rate standard shipping otherwise. Standard delivery times are between 5 and 7 working days in Jamaica and the USA. For orders under $75 USD the shipping prices are outlined below:
i. Jamaica $ 1,000 JMD
ii. USA $ 7 USD

Is worldwide shipping available?

As we grow out our distribution channels, worldwide shipping is handled on a case-by-case basis. Please reach out to us and let us know your desired order and delivery location and we will work out the best possible shipping costs for you. Please send email to worldwide@boxosox.club.

How can I track my shipment.

Once your order has shipped from our warehouse you will receive a tracking number in your shipping confirmation email. If you have not received your order within 10 working days, please send an email to orders@boxosox.club and we will investigate on your behalf.

How should the socks be cared for?

To support the longevity of you socks turn socks inside and out and wash with like colours, do not wash at temperatures above 30 C or 86 F and avoid using bleach. Washing in a laundry bag and hang drying are recommended. Please exercise care when removing tags to avoid damaging the socks.

How to place a bulk order?

We offer attractive discounts for bulk orders. To place a bulk order please send details of your request outlining items, order quantity, desired delivery date and delivery location via an email to sales@boxosox.club and we will send you a quotation.

What is the Minimum Order Quantity for custom socks?

Our usual MOQ is 100 pairs, but we do allow for smaller quantities for samples during the product development phase.

What is the lead time for custom socks.

Our standard lead time for custom socks is 30 days. Rushed jobs may be facilitated on a case by case basis.

How can I become a distributor?

Do discuss distribution opportunities, please email us at distribution@boxosox.club

How can you contact customer Service?

We can be reached directly via WhatsApp @ 876-414-3473, accessible as well via button on all our website pages. Alternatively, you can send an email to help@boxosox.club and we will assist.

What is your Refund / Return Policy.

To ensure your satisfaction, we do offer a money back guarantee is you are unsatisfied with the product. Do note that all items must be retuned in original condition with all labels intact. We are not able to cover the return shipping costs. But will provide a full refund of the original order amount once the returns are received. To initiate you refund, please send an email to returns@boxosox.club and we will send you the necessary information.

How do I make a complaint?

If you would like to make a complaint, please send your detailed complaint to help@boxosox.club .

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